Refund Policy
Refund Policy
At Walk Style, we are committed to ensuring your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
Refund Eligibility:
- Return Window: You have 30 days from the date of purchase to return your item for a refund.
- Condition: Items must be unused, in the same condition that you received them, and in their original packaging.
- Proof of Purchase: A receipt or proof of purchase is required to process the refund.
Non-Refundable Items:
- Items marked as final sale.
- Gift cards.
- Custom or personalized products.
Refund Process:
- Return Authorization: Contact our customer service team at [email or phone number] to initiate a return.
- Shipping: Once your return is approved, we will provide you with a return shipping label. You are responsible for the cost of return shipping.
- Inspection: Upon receipt of the returned item, we will inspect it and notify you of the status of your refund.
- Refund Method: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges: If you need to exchange an item for a different size or style, please contact our customer service team. Exchanges are subject to product availability.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at [email or phone number] for assistance. We will arrange for a replacement or refund as per your preference.
Contact Us: For any questions or concerns regarding our refund policy, please contact us at:
- Email: [email protected]
- Phone: +94767759202
Thank you for shopping with Walk Style. We appreciate your business and strive to provide the best service possible.